We can help you tackle the challenges you may be facing including:-

  • Customer Service Training
  • Personal License and Refresher Training
  • Scottish Certificate for Licensed Premises Staff Training
  • Mandatory staff training and record keeping
  • Interim/Temporary DPM
  • Compliance management– develop compliance reporting for COSHH, Legionnella, Risk Assessment
  • Accessibility – make your café user friendly & maximise the benefits of being accessible to all
  • Feasibility Studies – research, reporting & feedback
  • Coffee Advice & Training
  • Mystery Shopper Visit – Product and service audit, report and solutions
  • Management Support – administration solutions, stock control, document design
  • Going Green & Lean – how to be eco-friendly on a budget
  • Creating a sustainable business – control costs, make your money go further, generate new income streams