Hospitality Training

Hospitality Training

Looking for professional and inspirational staff training for your hospitality or tourism business in Argyll, Highlands and Western Isles?

You’ve come to the right place!

At NorthStar Consultancy, we offer a range of training courses and professional licensing qualifications required in the Scottish Hospitality industry. We specialise in delivering training throughout the Highlands.  To find a cusotmer service workshop or a Scottish Personal licensing course near you, simply click on the link below the type of course you are looking for.  If you don’t see a course which is convenient for you, simply get in touch…

Christine’s engaging delivery and extensive knowledge will fill your team full of enthusiasm,  and the knowledge to carry out their duties with confidence and skill.

wh-recognised-business-logoWorldHost “Principles of Customer Service”

This one-day customer service training course will motivate your staff to deliver excellent customer care that will delight your customers and increase repeat business. We will deliver internal training in your business anywhere in the Argyll & Bute, Highland and Western Isles regions.

WorldHost customer service training sessions are energetic and interactive, and will really get your team thinking about their role in the customer experience.

Check out our forthcoming WorldHost Workshops in Argyll, Highland Region, Western Isles here …


BIIAB Professional Scottish Licencing Qualifications

Through our membership of the British Institute of Innkeeping, we offer a range of training courses and professional alcohol licensing qualifications required by law to sell alcohol in Scotland.  We specialise in providing personal licence training courses for Scottish personal licence holders (SCPLH), personal licence refresher (SCPLHR) training courses and members of staff retailing alcohol. We will travel to your area to minimise time away form your business and to reduce your costs.

Check out our forthcoming Scottish Alcohol Licensing Workshops in Argyll, Highland Region and Western Isles here …


Food Hygiene Qualifications

Food Hygiene is such an important part of any Hospitality business but finding time to achieve the required qualifications is not always easy in a hectic season. To minimise on time out of the business and to maximise efficiency, why not try our recommended on-line training provider, High Speed training? Ideal for businesses in Argyll, Highland Region and Western Isles, for whom travelling is an issue.

Check out our recommended on-line training for Food Hygiene here…


NorthStar Courses